Friday 2nd October:
Unfortunately, the lift that transports our guests to the individual viewing galleries is currently Out of Service. This lift is likely to be out of service for a couple of days. This means guests who are mobility impaired and unable to use stairs will experience difficulty or may even be unable to go up to level 69/72. We apologise for the inconvenience this has caused and we will rebook customers for a future date. Please note the lifts that take our guests from the ground floor to Level 68 are fully operational and this issue will only affect those who are unable to use the stairs from level 68 to the Viewing Galleries on Level 69 and 72.