CUSTOMER SERVICES
For general queries and complaints about The View from The Shard experience please select the General Enquiries from above, alternatively contact us on 0344 499 7222. Standard call charges apply.
Our phone lines are open Monday to Friday 8am to 6pm, Saturday and Sunday 9am to 5pm. The following exceptions will apply during the Christmas and New Year holiday period:
 ·        Saturday 24 December: 9am to 1pm ·        Sunday 25 December: Closed ·        Monday 26 December: Closed ·        Tuesday 27 December: 9am to 5pm ·        Saturday 31 December: 9am to 1pm ·        Sunday 1 January: Closed ·        Monday 2 January: 9am to 5pm |
BOOKINGS
For general admission and group bookings visit The View from The Shard booking page, alternatively, you may contact us on 0844 499 7111. Calls from BT landlines may cost up to 65p per minute; mobile charges vary by operator and could cost considerably more. Our phone lines are open Monday to Friday 8am to 6pm, Saturday and Sunday 9am to 5pm.
THE SHARD BUILDING (including Bars & Restaurants)
For enquiries relating to the restaurants, hotel and any other businesses within The Shard, or about the architectural building itself, please visit The Shard main website.