Contact Us

please select the topic that best suits your enquiry

Or visit our Frequently Asked Questions page for answers to common questions.

General Enquiry

Media Enquiry

Marriage Proposals

Filming/Photography Enquiry

Name**
Email**
Contact Number**
Company**
Job Title
Date of Shoot/Filming
DD slash MM slash YYYY
Program/Article title
Nature of Programme/Article**
Broadcast Channel
Broadcast Date
MM slash DD slash YYYY
Anticipated viewing figures/audience (if known)
Please provide as much information about the shoot/filming and why you would like to use The View from The Shard as a location:**
What do you want to film? (Please let us know if you require external views only, interiors of the visitor attraction or external shots of the building)**
Will you be presenting The View from The Shard as a real or fictional location?
Do you require exclusive access?
Do you require an interview with staff/a spokesperson from The View from The Shard?
Total number of crew* (including presenter/talent/guests)*
Kit list
CAPTCHA
Phone
This field is for validation purposes and should be left unchanged.

Private Hire

Name**
Address
Postcode
Email**
Contact Number**
Company
Style of Event
Date of hire
DD slash MM slash YYYY
Number Of Guest
Estimated budget
Desired Guest Arrival Time**
Desired Guest Departure Time**
Message**
Would you like to receive information from the Private Hire/Events team?
- Yes
- No
CAPTCHA
Name
This field is for validation purposes and should be left unchanged.

Schools/Groups

Trade Enquiry

CUSTOMER SERVICES

For general queries and complaints about The View from The Shard experience please select the General Enquiries from above, alternatively contact us on 0344 499 7222. Standard call charges apply.

BOOKINGS

For general admission and group bookings visit The View from The Shard booking page, alternatively, you may contact us on 0844 499 7111. Calls from BT landlines may cost up to 65p per minute; mobile charges vary by operator and could cost considerably more. Our phone lines are open Monday to Friday 08:00 to 18:00, Saturday and Sunday 09:00 to 17:00.

The following adjustments will apply to our phone line opening hours during the festive period:

24 Dec: 08:00-16:00
25 Dec: closed
26 Dec: closed
27 Dec: 09:00-17:00
30 Dec: 09:00-17:00
31 Dec: 09:00-16:00
01 Jan: closed

THE SHARD BUILDING (including Bars & Restaurants)

For enquiries relating to the restaurants, hotel and any other businesses within The Shard, or about the architectural building itself, please visit The Shard main website.