Welcome to The View from The Shard! Your adventure begins at Joiner Street, where our friendly Guest Ambassadors are eagerly waiting to greet you with a warm smile.
If you haven’t purchased your tickets yet, simply head over to our Ticket Desk for assistance—our team is here to help make sure you get everything sorted. If you already have your tickets, proceed to the entry gates inside where they’ll be scanned for a seamless entry.
Once you’re through the gates, you’ll pass through our security area. For everyone’s safety and comfort, please remove your jackets, bags, belts, and any items from your pockets. You’ll also need to leave behind any restricted items such as but not limited to:
– food and beverage
– scissors
– knives
– alcohol
– tripods
– selfie sticks
– weapons
– prams
– illegal substances
After clearing security, you can strike a pose at our green screen and capture some fun memories with our photographers. You’ll receive a Memory Pass to view your snaps, this can be scanned at the end of your visit on our Photo Kiosks.
Next up, you’ll be welcomed by another Guest Ambassador who will guide you to your first lift ride on Level 1. You’ll change lifts at Level 33 and continue your journey up to Level 68. Here, you can explore the “loo with a view,” sip on refreshments at our bars on Levels 69 and 72, and soak in breathtaking views of London.
Don’t miss the chance to join one of our London Expert tours for fascinating insights into the city. More information can be found on the FAQ section of our website. Enjoy your time at The View from The Shard!